WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Visa, Master, Express, Discover, and PayPal.

HOW ARE ORDERS SHIPPING?
All orders are shipped via USPS.

HOW MUCH IS SHIPPING & HOW LONG DOES IT TAKE TO BE SHIPPED?
Please visit the shipping & delivery page for shipment and cost.

HOW ARE SALES TAXES CALCULATED?
Sales tax are based on the sales tax rate and location the order is being shipped from.

HOW DO YOUR SIZES RUN?
Most of our items run true to size. Please see our size guide for sizing information or email us at info@edgygalboutique.com.

CAN I CHANGE MY ORDER?
Please contact us immediately by sending an email to customerservice@edgygalboutique.com. We generally process orders within 24 hours. Once your order has been processed and shipped, it CANNOT be changed.

HOW CAN I CHECK MY ORDER STATUS?
You can sign up for a free account to stay updated on your order status.

HOW CAN I APPLY A STORE CREDIT?
When you are ready to check out, add your items into the “Shopping Cart.” You will be given a code to use when checking out.

HOW CAN I TRACK MY ORDER?
Once your order have been processed, you will receive an confirmation email that includes detail information of your order and tracking number.

HOW CAN I SUBMIT A RETURN?
Please refer to our return policy for more details. 

AFTERPAY FAQ

WHAT IS AFTERPAY?
Afterpay is a service that allows Edgy Gal to offer you the ability to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.

HOW DOES IT WORK?
Shop at edgyalboutique.com as usual. At checkout, choose Afterpay as your payment method. You will then be directed to the Afterpay website to register and provide payment details (Visa or MasterCard). If you’ve used Afterpay before, just log in to your Afterpay account and complete your order. First time customers need to register with Afterpay and provide payment details. It’s that easy.

IS THERE A LIMIT TO HOW MUCH I CAN SPEND ON A SINGLE AFTERPAY TRANSACTION?
Yes, your order must be between $35 and $1,000 to use Afterpay on edgygalboutique.com.

HOW DOES THE AFTERPAY PAYMENT SCHEDULE WORK?
All Afterpay customers are required to pay 25% of the total balance, then the remaining three payments are deducted automatically every 2 weeks in equal payments from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly.

CAN I USE AFTERPAY IF I’M AN INTERNATIONAL CLIENT?
At this time, Afterpay is only available to customers with a US billing address.

WHAT IF I CAN’T PAY AN AFTERPAY INSTALLMENT?
An $8.00 late payment fee will be charged if funds are not available at the time the automatic payment is due. Late fees will not exceed 25% of the total order. The $8.00 late payment fee will be assessed after 10 days (on the 11th day) if payment is not paid. Please see Afterpay Payment Purchase Agreement here.

WHEN WILL MY ITEMS BE DELIVERED IF I USE AFTERPAY?
Afterpay orders are delivered within our standard shipping time frame like any order from edgygalboutique.com. Click here for our shipping policy.

CAN I USE ANOTHER FORM OF PAYMENT WITH AFTERPAY?
Yes, you may use your credit card with Afterpay to pay for your purchase.

WHAT PRODUCTS ARE NOT ELIGIBLE FOR AFTERPAY?
Afterpay is not available on purchases of e-Gift cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.

HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED WITH AFTERPAY?
Afterpay returns follow our standard return process. Click here for our return policy.

WHERE CAN I FIND OUT MORE ABOUT AFTERPAY?
Visit the Afterpay website here for a comprehensive list of FAQs. Check out Afterpay’s Privacy Policy here. If you have a question about your Afterpay account or order, please contact Afterpay’s customer support at info@afterpay.com or use the contact form found here.